DUTY FEES & TAXES
Your order may be subject to taxes and duty fees and these charges are the responsibility of the buyer. Packages cannot be marked as “gift” or modified to a different declared value. It is my legal obligation to follow the rules and guidelines and hope that you understand.
All payments are through PayPal. No payment information is stored. Orders are processed in CAD (Canadian Dollars).
RETURN & EXCHANGE POLICY
Figures, Pins, & Stickers
I try my best to package all products so that they arrive to you safely and in good condition. If there is damage to your items, please contact me within 15 days of receiving your package. I do not do exchanges on figures that are custom ordered, hand sculpted, or painted.
All prints are produced on demand by a third-party print provider and therefore I cannot offer exchanges or refunds. If there is a clear manufacturing issue, you can contact me with more information.
All packages are sent via Canada Post *except for prints.
Destinations within Canada and USA will automatically receive a tracking number, however, all other locations will default to untracked service as it is the most affordable option.
*Prints are sent to you by the manufacturer who uses their own courier. As a result, an additional shipping fee may be added to your order.